Security
Your data, processed with the rigor of a financial institution
We handle sensitive payment information. Here's exactly what we collect, where it's hosted, who can access it, and for how long.
Our six guarantees
Technical and organizational measures, not intentions.
Encryption
Exchanges are encrypted in transit (TLS) and sensitive data also at rest, on dedicated volumes.
Hosted in Europe
Servers and backups are located in the European Union. No customer data is transferred outside the European Economic Area.
GDPR Compliance
Each processing is based on an identified legal basis and is recorded in our register. Our subprocessors are contractually bound.
Access control
Data access is restricted to those who need it, protected by strong authentication, and reviewed regularly.
Logging
Consultations and modifications are logged. Logs allow you to reconstruct a file's history in case of dispute.
Minimization
We never ask for your online banking credentials and never retain any credit card data.
The Lifecycle of Your Data
From collection to deletion, each step has a purpose and timeframe defined in advance.
- 1Collection
What you entrust to us
Your contact details, services you track, and if you provide them, statements you import.
- 2Processing
What we do with it
Detect your recurring payments and charges, prepare your letters, and track their processing. Nothing else.
- 3Storage
How long
For the duration of your subscription, then the legal period applicable to accounting items and proof of sending.
- 4Deletion
When it ends
Upon your request or when retention periods expire, your data is deleted from our systems and backups.
Your Rights Over Your Data
European law gives you direct control over the information we hold. These rights can be exercised from your account or by simple message.
Right of access
Get a Copy of the Data We Hold on You, in a Readable Format.
Right to rectification
Correct inaccurate or incomplete information directly from your account.
Right to data portability
Retrieve your data in a structured and commonly used format, to share it elsewhere.
Right to erasure
Request deletion of your account and associated data, subject to our legal retention obligations.
A question about how your data is processed?
Our team responds to data protection requests in French.