FAQ
Your questions, our answers
Everything you want to know before trying BankFees. Another question? Contact Us
How it works and coverage
How does BankFees detect my subscriptions?
You connect your bank accounts (read-only, via a certified aggregator) or import a statement. BankFees identifies recurring payments and recognizes over 100,000 services.
Does BankFees Really Send Registered Letters?
Yes. We draft your letter according to the service's terms and send it electronically as a registered letter with legal value (eIDAS, via a qualified trust service provider). The proof file is kept in your personal account.
Can I recover a subscription after cancellation?
Yes, by going through BankFees or directly to the service's website. No penalty or waiting period at BankFees.
Which countries are covered?
BankFees starts in France (fr-fr). Other European countries coming soon.
Account, pricing and security
How much does BankFees cost?
48 hours of trial at $1.04 to test all features, then $56.84 per month with no commitment. Cancel anytime from your account.
Are my banking details secure?
BankFees never stores your banking credentials. Connection is via an ACPR-approved aggregator (Banque de France) in read-only mode. You can revoke access at any time.
Can I cancel without going through the app of the service?
Yes. That's the whole point of BankFees: we generate a legally valid registered letter, which bypasses the intentionally complex 'cancellation' flows of some publishers.
What happens if a service continues to charge me after cancellation?
The proof file (timestamp, fingerprint recorded on a public blockchain, proof certificate) is evidence. We help you dispute the debit with your bank (chargeback procedure) with the file already prepared.
A question without an answer?
Our team responds in French, Monday to Friday, typically within 30 minutes during business hours.